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Bill Husted's question-and-answer column

Backing up data crucial when using restore disc

Cox News Service

November 11, 2007

Q:  I have a Compaq computer that is almost 8 years old now, and it is doing strange things. For instance, it will freeze up and refuse to shut down unless I turn off the power. I have a quick restore CD and floppy disc from Compaq. So my question is, do you think that this will solve my problem or should I just buy a new computer?

—  Clarence Rice

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"Technobuddy" columns

A:  Returning your hard disk to original condition may well solve your problem. It often does. The only way to find out, of course, is to try it.

But keep in mind that a restore disc is not the same thing as an installation copy of Windows. It basically contains all the programs — including Windows — that your computer had when it came out of the box. But using it, at least the ones I've seen, will remove any data you've created and any programs you've installed.

So back up any data you've created if you use it.

Now, if you have a Windows installation disc, you can do an overinstall without losing programs and data.

Unfortunately, even with a Windows install disc, it is sometimes necessary to do a clean installation, formatting the hard disk before installing and losing all data, to fix nagging problems.


Q:  I recently bought my 91-year-old stepmother an HDTV at a big-box store. Although she currently has excellent reception via an attic antenna, the store was encouraging her to get cable or satellite service, too. We said no.

Our question is whether an antenna will still be able to deliver TV reception after the change to digital TV.

—  Kathleen Gruenhagen

A:  Yes, all broadcast stations will send digital signals over the air, and her current antenna should pick them up.

Of course, without satellite or cable she will be limited to whatever the local broadcast lineup is.

One nice thing: HDTV is actually technically better (picture is crisper) when received over the air. The satellite and cable folks compress the data so that they can offer more channels. While broadcast digital is also compressed, the ratio is much lower, so the picture is much better.


Please send your questions to Bill Husted at bhusted@ajc.com. While he reads every e-mail, not all are answered. E-mails are selected for publication based on the likelihood that the answers will be of general interest.


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